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We’re always here to answer your questions.
Frequently Asked Questions
All sales are final and cannot be canceled after the sale is completed. If you have concerns about your order, please email us at (firstname.lastname@example.org).
Contact us via Contact Form above and we will arrange to have your broken bottle replaced.
Wines can only be shipped within the US. excluding some states who restrict wine shipments and Alaska and Hawaii.
Some states restrict wines shipments (Alaska, Alabama, Arkansas, Hawaii, Kentucky, Mississippi, New Hampshire, North Dakota, Oklahoma, Rhode Island, Oklahoma, South Dakota and Utah) and currently we do not ship outside the continental United States.
Federal law requires that someone of at least 21 years of age sign for all wine shipments. If no adult is home at the time of delivery, FedEx or UPS is obliged to return the wine to its local warehouse, and then reschedule delivery.
If you have your shipment sent to a business address, delivery usually takes place in the mid-morning and can be signed for by any adult on the premises. Much easier!
No. See answer above.
All major credit cards.
Yes, it is safe, within the security limits of the internet.
The CVV number is the 3- or 4-digit number located on your card, separate from the actual account and expiration numbers.
Your credit card will be charged as soon as the order is being processed and shipment is being directed.